Shipping Policy

Last updated: September 19, 2026

Where we ship

We ship internationally: the United States, the United Kingdom, France, Belgium, Switzerland, Canada, Australia and New Zealand. Enter your address at checkout to see the options available for your country. Prices are shown in your local currency.

Shipping rates

Free standard shipping with tracking on orders over $75 (or the equivalent in your currency), and on every 6-tank pack. It's applied automatically at checkout.
Standard shipping with tracking: $8.69 on orders under $75.
Expedited & secure premium shipping: $14.99.

Outside the United States, these rates are converted into your local currency. The exact shipping cost is always shown at checkout, before you pay.

Duties and taxes

For deliveries outside the United States, customs duties or import taxes may be charged by your country. They are set by your local authorities and are not included in the price you pay us.

Processing time

Orders are processed within 24 hours after payment is confirmed (Monday to Friday, excluding public holidays; orders placed on a weekend or holiday are processed the next business day).

Delivery time

Once your order has been processed, estimated delivery times are:

Standard: 6–12 business days
Expedited: 5–8 business days

Deliveries outside the United States can take longer, depending on the carrier and on customs. These are estimates, not guarantees. Delivery can take longer depending on the carrier, your location, peak seasons, weather, or other events outside our control. We're not responsible for carrier delays, but we'll always help you track down your order.

Tracking

Every order includes tracking. We'll email you your tracking link as soon as your order ships. Tracking can take 3–5 business days to show updates after your order is processed. If it doesn't move during that time, your package is usually still on its way to the carrier's hub.

Your shipping address

Please double-check your shipping address at checkout. We can't be held responsible for packages lost or delayed because of an incorrect or incomplete address. If you spot a mistake, contact us right away and we'll do our best to correct it before your order ships.

Undeliverable packages

If a package is returned to us because of an incorrect address or because it wasn't claimed, we'll contact you to arrange reshipment. Additional shipping charges may apply.

Lost or damaged packages

Title and risk of loss pass to you once your package is handed to the carrier. Still, if your tracking hasn't moved for several days, your package seems lost, or it arrives damaged, contact us at support@nuukeunderwear.com. We'll help you file a claim with the carrier or arrange a replacement where possible.